Single Service Centre

A Modification Notice
by SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY

Source
Find a Tender
Type
Contract ()
Duration
not specified
Value
£144M
Sector
MISCELLANEOUS
Published
24 Jun 2026
Delivery
not specified
Deadline
n/a

Related Terms

Location

Geochart for 1 buyers and 2 suppliers

1 buyer

2 suppliers

Description

The UK Health Security Agency is seeking to establish a strategic contact centre capability to manage business as usual services or helplines and to respond to any public health emergency event, health incidents, or cross government surge and incident response service that are currently ongoing or arise in the future. RM6295 Outsourced Services lot 1 (Citizen Experience) was utilised.

Award Detail

1 Foundever (Coventry)
  • Single Service Centre
  • Reference: 1
  • Value: £143,600,000
2 Capita Business Services (London)
  • Single Service Centre contract 2
  • Reference: 2
  • Value: £143,600,000

CPV Codes

  • None found

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-051a65
  • FTS 059357-2026

Domains