Home Based Care Services - Open Framework

A Contract Award Notice
by PORTSMOUTH CITY COUNCIL

Source
Find a Tender
Type
Framework ()
Duration
not specified
Value
___
Sector
MISCELLANEOUS
Published
30 Jun 2026
Delivery
not specified
Deadline
n/a

Related Terms

Location

Geochart for 1 buyers and 121 suppliers

Description

Following completion of the stage 2 tender assessment process the Council has issued assessment summaries to the successful and unsuccessful suppliers as required under Section 50 of the Procurement Act 23 (the 'Act'). Issuing of this Award Notice will now instigate a voluntary standstill period which will not be less than eight-working days (the Standstill Period), inline with section 51 of the Act. The Council reserves the right to amend (extend) the Standstill Period if needed; if this right is exercised, the Contract Award Notice will be updated and affected suppliers will be notified accordingly. After the Standstill Period has expired, and provided no legal challenge has been made by the end of the Standstill Period or any agreed extension, the Council intends to enter into contracts with the Successful Suppliers. Following this, the Council also intends to publish a Contract Details Notice. DESCRIPTION OF THE PROCUREMENT Following completion of the standstill period referred to above, the Council will proceed to establish an Open Framework to provide home-based care services, ordinarily in Portsmouth, but occasionally in the surrounding area. Domiciliary care services support people to remain living successfully in their own homes. The service will help maintain an individual in a reasonable manner of health, hygiene, safety and ease in their own home. The level and type of support service required will be determined in line with each individual's support plan. Support service packages will vary in size based on the individual needs and may range from minimal support up to highly specialised and complex needs. The framework agreement will commence on 20th July 2026. The framework will operate for a term of 8 years. It will be an Open Framework which will reopen once within the first 3-year period, and the Council will open it again at least once in the remaining 5-year contract term as required under Regulation 49 of the Procurement Act 23. The Council may opt to open the framework for applications earlier than required, although not likely to be ever more than once per year. Re-opening may be in relation to the framework agreement in its entirety or in relation to specific lots. Earlier re-opening could be triggered by a range of factors, which may include but are not limited to: • Supply & demand changes • Changes to requirements • Changes to framework lotting structure • Changes to pricing structures • Changes to qualitative assessment • Changes to framework management • Addition of new framework lots • Changes to demand, volumes, values and geographical coverage due to impact of Local Government Re-organisation The framework agreement will be split into 3 Lots as follows: • Lot 1 - Standard Home-Based Care • Lot 2 - Complex Home-Based Care • Lot 3 - Take a Break (formerly Sitting Service) The Council currently commissions approx. 60,000 - 65,000 hours of home care per month across 1,000 - 1,200 clients. Approximately 68% of these hours are for Lot 1 Standard Home-Based Care services with the remaining 28% for Lot 2 Complex Home Based Care services and 4% for Lot 3 Take a Break Services. The Council spend on year to date (November 24 - November 2025) comes to approx. £22.8M on home-based care services over financial year 2025-26. Spend on Lot 1 Standard Home-Based Care services over this period equates to £15.9M / 69.6%. Spend on Lot 2 - Complex Home-Based Care equates to £6.3M / 27.8%. Spend on Lot 3 - Take a Break services is expected to equate to £600k / 2.6%. Year on year spend over term of the framework cannot be accurately estimated to precise figures but is likely to increase year on year due to predicted increases in inflation, employee wage increases and increases in demand due to changing population demographics, increased life expectancies, continuing strategic focus on increasing home based care delivery and impacts of Local Government Reorganization, which could increase the annual value by approximately 50% from year 3 onwards following vesting day for the new unitary authority which the framework agreement will transfer to.

Lot Division

1
2
3

Award Detail

1 All Care (London)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
2 Alters Recruitment (London)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
3 Apex Prime Care (Southampton)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
4 Appletree Support (Havant)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
5 Approve Services (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
6 St Ronans Home Care (Titchfield)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
7 Aster Care (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
8 Best At Home Domiciliary Care Services (Mitcham)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
9 Bridgecare Solutions (Stevenage)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
10 BS Care (Havant)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
11 Care Solution Bureau CIC (London)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
12 Carenest Solutions (Borehamwood)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
13 Careville (Bedford)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
14 Clientele Care (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
15 Crescent Community Care Services (Southsea)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
16 Cresta Healthcare (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
17 Crisplen Healthcare (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
18 Exceptional Care At Home (Borehamwood)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
19 F&A Care & Support Services (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
20 First in Care Services (Reigate)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
21 Four Dozen (Southampton)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
22 Handle with Care Portsmouth (Hampshire)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
23 Health Care Group (Banstead)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
24 Lone Care Services (Caterham)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
25 Malmo Healthcare Specialists (Southampton)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
26 Maxlife Care (Stoke on Trent)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
27 Mayfair Homecare (Wolverhampton)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
28 Mco Healthcare (Wolverhampton)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
29 Nightingales Goldencare (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
30 Parry Healthcare (Rochester)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
31 Perfect Call Healthcare (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
32 Platinum Care Solutions Group (Fareham)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
33 Purple Lilac Healthcare (Southampton)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
34 Qualitcare 24 7 (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
35 Recruit 4Care (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
36 Royal Mencap Society (Peterborough)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
37 Triple M Healthcare (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
38 Trustline Care (Wembley)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
39 Trustmark Care (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
40 Ultimate Care Agency (Portsmouth)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
41 We Care 24X7 (Waterlooville)
  • Lot 1 - Standard Home-Based Care
  • Reference: 1
  • Awarded to group of suppliers.
42 All Care (London)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
43 Alters Recruitment (London)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
44 Apex Prime Care (Southampton)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
45 Appletree Support (Havant)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
46 Approve Services (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
47 Aster Care (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
48 Best At Home Domiciliary Care Services (Mitcham)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
49 Bridgecare Solutions (Stevenage)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
50 BS Care (Havant)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
51 Carenest Solutions (Borehamwood)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
52 Careville (Bedford)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
53 Care Solution Bureau CIC (London)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
54 Compassion Care 24 7 Supported Living Services (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
55 Crescent Community Care Services (Southsea)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
56 Cresta Healthcare (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
57 Crisplen Healthcare (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
58 Exceptional Care At Home (Borehamwood)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
59 F&A Care & Support Services (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
60 Four Dozen (Southampton)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
61 Handle with Care Portsmouth (Hampshire)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
62 Havesters Care (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
63 Health Care Group (Banstead)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
64 Ivy Homecare (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
65 Lone Care Services (Caterham)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
66 Malmo Healthcare Specialists (Southampton)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
67 Maxlife Care (Stoke on Trent)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
68 Mco Healthcare (Wolverhampton)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
69 Mushavi Private (Waterlooville)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
70 Nightingales Goldencare (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
71 Parry Healthcare (Rochester)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
72 Perfect Call Healthcare (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
73 Platinum Care Solutions Group (Fareham)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
74 Purple Lilac Healthcare (Southampton)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
75 Qualitcare 24 7 (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
76 Recruit 4Care (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
77 Royal Mencap Society (Peterborough)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
78 Triple M Healthcare (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
79 Trustline Care (Wembley)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
80 Trustmark Care (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
81 Ultimate Care Agency (Portsmouth)
  • Lot 2 - Complex Home-Based Care
  • Reference: 2
  • Awarded to group of suppliers.
82 Alters Recruitment (London)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
83 Apex Prime Care (Southampton)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
84 Approve Services (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
85 St Ronans Home Care (Titchfield)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
86 Aster Care (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
87 Best At Home Domiciliary Care Services (Mitcham)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
88 BS Care (Havant)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
89 Bridgecare Solutions (Stevenage)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
90 Carenest Solutions (Borehamwood)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
91 Careville (Bedford)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
92 Care Solution Bureau CIC (London)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
93 Clientele Care (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
94 Compassion Care 24 7 Supported Living Services (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
95 Crescent Community Care Services (Southsea)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
96 Cresta Healthcare (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
97 Crisplen Healthcare (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
98 Exceptional Care At Home (Borehamwood)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
99 F&A Care & Support Services (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
100 First in Care Services (Reigate)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
101 Four Dozen (Southampton)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
102 Handle with Care Portsmouth (Hampshire)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
103 Havesters Care (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
104 Lone Care Services (Caterham)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
105 Maxlife Care (Stoke on Trent)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
106 Malmo Healthcare Specialists (Southampton)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
107 Mayfair Homecare (Wolverhampton)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
108 Mco Healthcare (Wolverhampton)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
109 Mushavi Private (Waterlooville)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
110 Nightingales Goldencare (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
111 Parry Healthcare (Rochester)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
112 Perfect Call Healthcare (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
113 Platinum Care Solutions Group (Fareham)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
114 Purple Lilac Healthcare (Southampton)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
115 Qualitcare 24 7 (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
116 Recruit 4Care (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
117 Triple M Healthcare (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
118 Trustline Care (Wembley)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
119 Trustmark Care (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
120 Ultimate Care Agency (Portsmouth)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.
121 We Care 24X7 (Waterlooville)
  • Lot 3 - Take a Break
  • Reference: 3
  • Awarded to group of suppliers.

CPV Codes

  • None found

Indicators

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-05a2b6
  • FTS 061029-2026

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