Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation

A Contract Award Notice
by SUFFOLK COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£230K
Sector
TECHNOLOGY
Published
02 Jul 2026
Delivery
01 Jul 2026 to 30 Jun 2029
Deadline
29 Jun 2026 23:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the implementation of Microsoft telephony software; Copilot Studio, Teams, Dynamics 365 Contact Centre and Customer Service.

Award Detail

1 Ttec Consulting (London)
  • Value: £230,160

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.

Reference

  • CNTR-560
  • CF 0167322c-1992-4e66-ba09-39ba92571860

Domains