ICGS Helpline Support Services
A Contract Award Notice
by CORPORATE OFFICER OF THE HOUSE OF COMMONS
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 4 year (est.)
- Value
- £480K-£480K
- Sector
- TECHNOLOGY
- Published
- 03 Jul 2026
- Delivery
- To 03 Jul 2030 (est.)
- Deadline
- n/a
Related Terms
Location
Palace of Westminster, London, SW1A 0AA
Geochart for 4 buyers and 1 suppliers
4 buyers
- Corporate Officer of the House of Commons London
- House of Lords London
- House of Commons London
1 supplier
- Victim Support Cardiff
Description
A contract for the provision of telephone and email telephone support services to investigate complaints of bullying, harassment, and sexual misconduct.
Total Quantity or Scope
An FTS open procedure. Invitation to Tender was issued, and 2 suppliers submitted a tender response.F14: Notice for changes or addition information 2024/S 000-012158 was published after the initial contract notice.
Award Detail
| 1 | Victim Support (Cardiff)
|
Award Criteria
| Quality | 70.0 |
| Commercial | 30.0 |
CPV Codes
- 72253000 - Helpdesk and support services
Indicators
- Award on basis of price and quality.
Reference
- FTS 062737-2026