Contact Centre as a Service - Product

A Contract Award Notice
by STUDENT LOANS COMPANY LIMITED

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£6M
Sector
TECHNOLOGY
Published
07 Jul 2026
Delivery
15 Jun 2026 to 14 Jun 2029
Deadline
31 Jan 2026 12:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

SLC has procured a new Contact Centre as a Service - Product. This procurement was a competitive call-off from GCA RM6116 Network Services 3 Lot 4C. Contract has a 36 month initial term, with 2 x 12 month extension options. Pricing is consumption based. Value of this notice is the total contract value including extension options.

Award Detail

1 Softcat (Marlow)
  • Value: £5,532,977

CPV Codes

  • 48510000 - Communication software package

Reference

  • 2025-TR-0101
  • CF 8102e384-0cf2-47f4-9730-7fde764efbc3

Domains