Customer Contact Centre Solution (CCaaS)
A Contract Award Notice
by WANDLE HOUSING ASSOCIATION LIMITED
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 2 year
- Value
- £624K
- Sector
- TECHNOLOGY
- Published
- 09 Jul 2026
- Delivery
- 30 Jun 2026 to 29 Jun 2028
- Deadline
- 22 Jun 2026 11:00
Related Terms
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Wandle Housing Association London
1 supplier
- Vodafone Newbury
Description
The contract is for the provision of is for the provision of a cloud-based Customer Contact Centre solution (CCaaS) to support Wandle's telephony and customer service operations across all service areas. The contract will supply and support with the ongoing management of Vodafone Business storm® CCaaS.
Award Detail
| 1 | Vodafone (Newbury)
|
CPV Codes
- 48510000 - Communication software package
Indicators
- Contract is suitable for SMEs.
Other Information
This contract is for 24 months with no option to extend. The contract has been award via the Government Commercial Agency (GCA) , Network Services 3 (RM6116) Framework, Lot 4c: Contact Centre Solutions.
Reference
- WHA.COS.CE.25.049
- CF a108ede7-cf61-4e57-8466-8d31710eee57