Customer Workstream Leadership - West Midlands Bus Franchising Programme

A Contract Award Notice
by WEST MIDLANDS COMBINED AUTHORITY

Source
Contracts Finder
Type
Contract (Services)
Duration
3 month
Value
£97K-£97K
Sector
TECHNOLOGY
Published
10 Jul 2026
Delivery
20 May 2026 to 19 Aug 2026
Deadline
19 May 2026 11:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Workstream of the West Midlands Bus Franchising Programme. The services include project management leadership of the Customer Workstream, customer experience design support, stakeholder and customer engagement strategy support, governance reporting, decision-making paper coordination, risk management support, business analysis support and preparation for Day 1 customer-facing operations under the bus franchising programme. The contract covers up to 120 consultancy days over a three-month period. Delivery will be provided on a flexible hybrid basis, with attendance at WMCA/TfWM sites and relevant meetings where required.

Award Detail

1 Constellia Public (London)
  • Value: £97,347

CPV Codes

  • 72224000 - Project management consultancy services

Indicators

  • Contract is suitable for SMEs.

Reference

  • PRT-TfWMBF-ESG-2026-0002
  • CF 145e780e-eadb-4ceb-abdf-9cfb65cff946

Domains