Mystery Shopping Services

Buyer: British Council

DEADLINE: Awarded

This tender has been awarded.

REGION: London

Main delivery area

Description excerpt

The Governance & Compliance function seeks to obtain the most effective and efficient Mystery Shopper services provider to delivery Mystery Shopping Services (compliance audits) of all British Council IELTS for United Kingdom Visas and Immigration (UKVI) global network of exam centres. The programm... Read more

VALUE

£220K

Estimated value

TYPE

Framework

Not specified

SME FIT

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DURATION (est.)

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Not specified

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Geochart for 1 buyers and 2 suppliers

2 Suppliers

Description

The Governance & Compliance function seeks to obtain the most effective and efficient Mystery Shopper services provider to delivery Mystery Shopping Services (compliance audits) of all British Council IELTS for United Kingdom Visas and Immigration (UKVI) global network of exam centres. The programme is intended to measure the experience and security when applying for, registering, and attending an IELTS written and speaking test.

Award Detail

1 LC Investigation (Waterlooville)
  • Reference: 1
  • Value: £220,000
2 Serve Legal (Brighton)
  • Reference: 2
  • Value: £220,000

CPV Codes

  • None found

Other Information

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Reference

  • ocds-h6vhtk-0689fe
  • FTS 066563-2026

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