Single Source Maintenance Renewal

Location

Description

Renewal of Single Source Maintenance (SSM) requirements from October 2026 to September 2027. The Single Source Maintenance (SSM) model has been established in the Met Office for many years and places responsibility for as much IT equipment maintenance as possible onto a single support supplier. It allows the supplier to sub-contract maintenance to specialist companies as needed where the supplier does not have in-house capacity or capability. The scope of SSM includes: • Maintenance & security updates for networking equipment; • Hardware maintenance for all IT equipment located within the IT Halls and at frontline sites; and, • Manufacturer warranty management for all Dell commodity equipment, such as desktops and laptops.

Award Detail

CPV Codes

• None found

Legal Justification

SSM renewal required to provide continuity of services during 2026/27. Requirement for services is an interim strategy necessitated by delay in on-going programmes. During the year the SSM scope will reduce due to completion of the delayed programmes and commencement of new systems, as existing hardware and systems are fully decommissioned. The Contract also has TUPE implications. MO considered the contract unlikely to be attractive to the wider market at this point. Met Office intends to re-tender revised scope of SSM requirements during 2027.

Other Information

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