Supply and Maintenance Contract for Corporate CRM

A Contract Award Notice
by HAMPSHIRE COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£154K
Sector
TECHNOLOGY
Published
22 Jul 2026
Delivery
19 Jul 2026 to 18 Jul 2029
Deadline
01 Jul 2026 13:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

THIS NOTICE IS ON BEHALF OF CHICHESTER DISTRICT COUNCIL. This contract has been awarded to a single supplier by way of a Direct Award under the KCS Procurement Services Framework Agreement Y23065 - Software Products and Associated Services. The contract is for the continued provision of the Verint Engagement Management Professional Local Government Platform, a cloud-based Customer Relationship Management (CRM) solution, including software licences, support, maintenance and associated services. The contract supports the Council's customer services operations through the management of customer enquiries, interactions, case management, knowledge management, reporting and associated CRM functionality.

Award Detail

1 Boxxe (York)
  • Value: £154,350

CPV Codes

  • 48445000 - Customer Relation Management software package

Indicators

  • Contract is suitable for SMEs.

Reference

  • CDC29244
  • CF 999e2f2e-7e5d-4531-80f9-8bb0392d553b

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