Commissioning Debt Advice in England

A Contract Award Notice
by MONEY AND PENSIONS SERVICE

Source
Find a Tender
Type
Contract (Services)
Duration
35.5 month (est.)
Value
£37M-£37M
Sector
HEALTH
Published
22 Jul 2026
Delivery
To 06 Jul 2029 (est.)
Deadline
n/a

Related Terms

Location

Bedford

Geochart for 2 buyers and 6 suppliers

Description

The contract [Notice identifier: 2023/S 000-000206] has been modified by way of the inclusion of an option (if needed) to extend the contract term by 14-months from 1st February 2028 to 31st March 2029. https://www.find-tender.service.gov.uk/Notice/000206-2023?origin=SearchResults&a... The reason for the option to extend the contract (if exercised) is to allow the new National Debt Advice Services procurement (see UK2: Preliminary market engagement notice; Notice identifier: 2026/S 000-037729 - Preliminary Market Engagement for the Provision of National Debt Advice Services) programme to continue developing strategic and operational approaches to meet the evolving needs of the supplier market. If the option is not exercised, then there are no financial implications, and the current contract award value remains unchanged. Should the option be exercised, the additional total value of the contract will be between £60m and £66m. The Authority is satisfied that this modification is not "substantial" for the purposes of regulation 72(1)(e) of the Public Contracts Regulations 2015 (PCR). Taking each element of the test set out at Regulation 72(8) in turn, the optional extension (if exercised): • is on the same terms as the original contract - there is no "material difference" compared to the original contract and no renegotiation of any key term of the contract; • is on the same terms as the original contract and does not introduce any conditions which would have the consequences described at Regulation 72(8)(b); • will not change the economic balance of the contract in favour of the supplier; and • does not include the provision of any new services and so does not extend the scope of the contract considerably.

Lot Division

1 National Service

Delivery of free to customer national regulated debt advice services that are available to anyone in England. The contract duration is three years with two optional extensions of 1 year each.

2 NOT AWARDED - Regional Services

Regional delivery of debt advice services - Lot not awarded and is subject to re-procurement

3 Business Debt Advice Services

The delivery of a free to customer regulated business debt advice service that will support problems with debts for which the individual is personally liable (regardless of the nature / purpose of those debts), to those who derive income form self employment. The contract duration is three years with two optional extensions of 1 year each.

4 Debt Relief Order Administration Hub Contract

Delivery of a free to customer Debt Relief Order (DRO) administration service. This service is free to customers, save for the DRO application fee. The contract duration is three years with two optional extensions of 1 year each.

Award Detail

1 Gregory Pennington (Manchester)
  • National Debt Advice Services
  • Reference: 21-39-1a
  • Num offers: 5
  • Value: £71,930,725
2 National Association of Citizens Advices Bureaux (London)
  • National Debt Advice Services
  • Reference: 21-39-1b
  • Num offers: 5
  • Value: £69,532,466
  • Contractor is an SME.
3 Money Advice Trust (London)
  • National Debt Advice Services
  • Reference: 21-39-1c
  • Num offers: 5
  • Value: £68,772,273
  • Contractor is an SME.
4 Money Advice Trust (London)
  • Business Debt Advice Services
  • Reference: 21-39-3
  • Num offers: 1
  • Value: £21,815,379
  • Contractor is an SME.
5 Gregory Pennington (Manchester)
  • Debt Relief Order Administration Hub
  • Reference: 21-39-4a
  • Num offers: 4
  • Value: £16,958,839
6 National Association of Citizens Advice Bureaux (London)
  • Debt Relief Order Administration Hub
  • Reference: 21-39-4b
  • Num offers: 4
  • Value: £11,344,459
  • Contractor is an SME.

Award Criteria

PRICE _

CPV Codes

  • 98000000 - Other community, social and personal services

Indicators

  • Award on basis of price.

Reference

  • FTS 069335-2026

Domains