IA3617 Communicator Guide

Location

Stafford

Description

Communicator Guides offer support to Eligible Persons who have developed sight and hearing impairments, often as they get older. These difficulties can cause people to become increasingly withdrawn, depressed and isolated. With the right help, deafblind people can live fulfilling lives at home and in the community. The Communicator Guide Service supports sensory impaired Eligible Persons within Staffordshire by providing suitably trained and qualified 'Communicator Guides.' The Service supports Eligible Persons either in their home or in the community in accordance with their Care Support Plan to achieve their agreed assessed outcomes. The Communicator Guide Service support for each Eligible Persons will depend on their individual needs as stated in their Care and Support Needs Assessment and their Care Support Plan. The Service will to be delivered to meet the support needs of the Eligible Persons. The Service will be delivered within the Contract Area as defined in the Framework Agreement but ultimately will be Staffordshire wide. Communicator Guide Support will be provided to the Eligible Persons through the most suitable format of Communication. The Service's primary objective is to enable Eligible Persons to remain living independently and maintain a good quality of life, and to help them achieve their assessed outcomes, and to limit the extent to which a person's sensory loss detrimentally impacts on their life, and the lives of their family. The delivery and intensity of the Service will be flexible to reflect the support that the Eligible Persons requires, and to enable them to meet their individual outcomes as set out in their Care and Support Needs Assessment.

Total Quantity or Scope

This Procurement is for a Framework Agreement between the successful supplier(s) and the Authority, to supply Services, as and when required under a Call-Off Contract. The Authority makes no guarantee as to the volume of business on offer and any figures / quantities / volumes given are indicative and are guidance only.

Award Detail

Renewal Options

The Framework Agreement will commence on 1st September 2026 and, subject to earlier termination in accordance with its terms, will continue until midnight on 31st August 2028. At the Authority's entire discretion, the term may be extended by Three (3) One (1) year extensions on the same terms for such period(s) in accordance with the contract.

Award Criteria

CPV Codes

• 85000000 - Health and social work services

Indicators

• Options are available.
• Award on basis of price and quality.