2026 - Aberdeen City Council - Dual Sensory Support Service

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Description

Aberdeen City Council has a requirement for the provision of a fully accessible dual sensory service across Aberdeen City for adults aged 16 and over. The duration of this contract is from 1st October 2021 to 30th September 2024, with two potential one-year extensions. The Service shall offer support to individuals who have a range of issues relating to sight and hearing impairment and it shall also extend to the families and/or carers of Supported People. The Service shall also seek to raise public awareness around issues relating to sensory loss, train and educate professionals, as well as influence planning decisions to improve accessibility. It is envisaged that the Service will provide varying levels of support, ranging from intensive support, for example, social work assessments, to low level, for example, newsletters. Interventions may be required at short notice and on an ad hoc basis therefore the service to people with a sensory loss needs to be responsive to need. The Service Provider will also maintain a register of visually impaired people on behalf of the Council.

Total Quantity or Scope

Aberdeen City Council has a requirement for the provision of a fully accessible dual sensory support service for adults aged 16 and over across Aberdeen City (the “Service”). The Service shall offer support to individuals who have a range of needs relating to visual impairment, hearing loss, deafness, deafblindness and dual sensory loss (“Supported People”). The Service shall also extend to the families and carers of Supported People. The Service shall seek to raise public awareness around issues relating to sensory loss, train and educate professionals, influence planning decisions to improve accessibility, and support the development of inclusive communities across Aberdeen City. It is envisaged that the Service will provide varying levels of support, ranging from intensive support, for example, statutory social work assessment, sensory rehabilitation and risk management, to low level support, for example, accessible information, newsletters, signposting, peer support and community awareness. Interventions may be required at short notice and on an ad hoc basis. The Service Provider shall therefore ensure that support to people with sensory loss is responsive to assessed need, risk, eligibility and personal outcomes.

CPV Codes

• 85000000 - Health and social work services

Indicators

• Bids should cover the whole contract.

Other Information

Estimated maximum contract value 2,100,000 GBP excluding any potential Scottish Government Real Living Wage increases for the total of 6 years. Duration 1/1/27-31/12/31 plus optional 2 x 1-year extensions. Credit Checks 1.The Council shall obtain a Creditsafe credit check and will score bidders accordingly: 71 - 100 Very Low Risk – Accept 51 - 70 Low Risk - Accept 30 - 50 Moderate Risk – subject to further discussion internally with the option to reject. 21-29 High Risk – subject to further discussion internally with the option to reject. 1-20 Very High Risk – Reject. *The following applies if no credit check can be undertaken: 2. Please state current turnover (if contract value is over 50% of reported turnover, further discussion will be had internally with the option to reject). 3. If you are under no obligation to publish accounts on Companies House and/or do not have a comprehensive credit rating then provide audited financial accounts for the previous two years. Both quick and current ratios should be a minimum of 1:1.5 for the two successive years. Bidders whose ratios do not meet the minimum criteria will be rejected. Bidders who can provide audited accounts but chose not to do so shall be rejected. 4. Bidders who have been trading for less than one year and cannot provide audited accounts must submit the cash flow for the current year and a letter from the bank outlining the current cash and credit position for the current year and subsequent year. This will be subject to internal discussion with the option to reject. 5. If bidder still does not meet the financial criteria for consideration but has a parent company that does, the firm may still be eligible for consideration where their submission is supported by a parent company guarantee. Insurance It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employer’s Liability Insurance = GBP10m Public Liability Insurance = GBP5m The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 32409. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: Specific Community Benefits for this project are as follows: -Fair Work First -Carbon Reduction -Innovation Further details will be provided in the Tender Overview attachment in PCS-T (SC Ref:838510)

Reference

• FTS 071093-2026

Domains

• publictenderscotland.publiccontractsscotland.gov.uk
• find-tender.service.gov.uk
• gov.scot
• publiccontractsscotland.gov.uk
• aberdeencity.gov.uk