Digital Platform
Buyer: Central Bedfordshire Council
DEADLINE: Awarded
This tender has been awarded.
REGION: East of England
Main delivery area
Description excerpt
The contract is for the provision of a Digital Service Platform to support the delivery and management of customer-facing services across Central Bedfordshire Council. The solution will provide digital forms, customer self-service, workflow and case management, customer relationship management (CRM... Read more
VALUE
Estimated value
TYPE
Not specified
SME FIT
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DURATION (est.)
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1 Supplier
- Netcall Technology Bedford
Description
The contract is for the provision of a Digital Service Platform to support the delivery and management of customer-facing services across Central Bedfordshire Council. The solution will provide digital forms, customer self-service, workflow and case management, customer relationship management (CRM), automation and integration capabilities, together with implementation, configuration, training, support and maintenance services. The platform will be supplied as a cloud-based solution and will integrate with the Council's existing systems to support the delivery of digital services and ongoing service improvement.
Award Detail
| 1 | Netcall Technology (Bedford)
|
CPV Codes
- None found
Other Information
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Reference
- ocds-h6vhtk-06d600
- FTS 071938-2026