Digital Platform

Buyer: Central Bedfordshire Council

DEADLINE: Awarded

This tender has been awarded.

REGION: East of England

Main delivery area

Description excerpt

The contract is for the provision of a Digital Service Platform to support the delivery and management of customer-facing services across Central Bedfordshire Council. The solution will provide digital forms, customer self-service, workflow and case management, customer relationship management (CRM... Read more

VALUE

£1M

Estimated value

TYPE

Contract

Not specified

SME FIT

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No info

DURATION (est.)

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Not specified

Related Terms

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Geochart for 1 buyers and 1 suppliers

1 Supplier

Description

The contract is for the provision of a Digital Service Platform to support the delivery and management of customer-facing services across Central Bedfordshire Council. The solution will provide digital forms, customer self-service, workflow and case management, customer relationship management (CRM), automation and integration capabilities, together with implementation, configuration, training, support and maintenance services. The platform will be supplied as a cloud-based solution and will integrate with the Council's existing systems to support the delivery of digital services and ongoing service improvement.

Award Detail

1 Netcall Technology (Bedford)
  • Reference: 1
  • Value: £1,395,369

CPV Codes

  • None found

Other Information

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Reference

  • ocds-h6vhtk-06d600
  • FTS 071938-2026

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