Request for Information - Audience Interactive Social Media Toolkit

Location

United Kingdom:

Description

This Request for Information (‘RFI’) relates to an Audience Interactive Social Media Toolkit. * The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV. * To ensure continuity, the BBC needs to procure a new web-based Social Audience Engagement Solution. *

CPV Codes

• 32510000 - Wireless telecommunications system
• 32524000 - Telecommunications system
• 64212100 - Short Message Service (SMS) services
• 64212200 - Enhanced Messaging Service (EMS) services
• 64212300 - Multimedia Message Service (MMS) services
• 64216000 - Electronic message and information services
• 64216100 - Electronic message services

Indicators

• Renewals are available.

Other Information

You can find further information in the RFI document which can be downloaded from the BBC's eSourcing portal via https://bbc.bravosolution.co.uk. Instructions on how to register on the eSourcing portal can be found in the 'Engagement' section of this notice. ** PREVIEW NOTICE, please check Find a Tender for full details. **