Contact Centre Solution
A Prior Information Notice
by BIRMINGHAM CITY COUNCIL
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 3 year
- Value
- £0-£2M
- Sector
- TECHNOLOGY
- Published
- 23 May 2025
- Delivery
- 01 Jul 2025 to 30 Jun 2028
- Deadline
- n/a
Related Terms
Location
Birmingham:
Geochart for 1 buyers and 0 suppliers
1 buyer
- Birmingham City Council Birmingham
Description
Provision of a Contact Centre as a Service (CCaaS) (subject to change)
CPV Codes
- 48333000 - Contact management software package
- 72212333 - Contact management software development services
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-052560
- FTS 027229-2025