Future Debt Solution

Location

United Kingdom:

Description

Purchase and Development of a Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include: SaaS Debt management solution to meet DWP functional and non-functional requirements -User friendly modern debt collection and management capabilities -Flexible and business user configurable -Hosted in the UK with 99.9% Availability -Scalable to meet projected growth in accounts and users -Innovative future roadmap Implementation of a SaaS debt management solution -Design and configuration -Integration to DWP architecture -Migration of data from current solution -Testing and assurance -Training and knowledge transfer -Supplier project management BAU support for a SaaS debt management solution -Service desk -System maintenance -Performance monitoring -Change management support The value range of the procurement is estimated to be between £20m and £40m excluding VAT Maximum Contract Term of 10 Years including any optional extensions

CPV Codes

• 48000000 - Software package and information systems
• 72000000 - IT services: consulting, software development, Internet and support
• 48442000 - Financial systems software package
• 48100000 - Industry specific software package
• 72212440 - Financial analysis and accounting software development services

Indicators

• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** 1. Update to Engagement section asking for request to attend by 12:00 of 5th June from 12:00 6th of June